Results tagged “Hotfix”

If you are running Exchange 2003 and 2007 in the same organization and you have enabled the disclaimer rule and create an e-mail on the Exchange 2003 server with OWA that gets routed by the Exchange 2007 server the e-mail might become corrupted.

CAUSE

This problem occurs because Outlook Web Access for Exchange 2003 sets an e-mail message to an incorrect character set. When the message is routed by the Exchange 2007 server that has the Disclaimer rule enabled, the e-mail message is converted to incorrect HTML tagging based on the incorrect character set. Then, the message is corrupted by the incorrect tagging.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Exchange Server 2003 service pack that contains this hotfix. To resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix.

For more information about this problem you can read this KB article: http://support.microsoft.com/default.aspx?scid=kb;en-us;935489